eCentive™ Account Terms and Conditions


This disclosure contains information about terms, fees, and interest rates for eCentive™ Account.

Account Opening

To open this account you must deposit at least $100.00 into the account. Primary accountholders (based on Social Security Number) are limited to two (2) eCentive accounts.

Variable Rate Information

The interest rate and annual percentage yield stated below are accurate as of October 20th, 2021.  If you would like more current rate and yield information please call us at (800) 344-7048.

When the eCentive Account qualifications are not met, the interest rate on your account is 0.05% and corresponding annual percentage yield (APY) is 0.05%.

When the eCentive Account qualifications are met, the interest rate on your account for balances up to $25,000 is 1.01% with a corresponding annual percentage yield (APY) of 1.02% for the entire statement cycle.  The interest rate on balances over $25,000 is 0.14% with a corresponding annual percentage yield (APY) of 0.14%.

Your interest rate and annual percentage yield may change. We may change the interest rate on your account daily, at our discretion. When a rate change occurs, it will be retroactive to the first day of the monthly statement cycle and will recalculate at the appropriate rate. This means that your effective interest rate will change to this new rate for the entire statement cycle and will recalculate your accrued interest.

You must maintain a daily collected (available) balance of $0.01 to obtain this disclosed annual percentage yield. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.

Interest will begin to accrue no later than the business day we receive credit for non-cash items, i.e., checks you deposit to your account. Once you meet the monthly qualifications, interest will be recalculated at the appropriate rate and eligible fees will be refunded at month end.

Interest will be compounded monthly and credited monthly. If your account is closed prior to month end, you will not receive your accrued interest. Fees may reduce earnings.

eCentive Account Qualifications

  • Have 10 debit card point of sale purchases and/or payments, with or without a PIN (excluding ATM transactions) post to your account per statement cycle
  • Receive your monthly statement electronically
  • Have one direct deposit or one automatic payment (ACH) per statement cycle (ACH must be initiated externally. Billpay and external transfers initiated within the Heritage Bank NA online banking program are NOT qualifying transactions.)

When you meet the eCentive Account qualifications we will refund up to $25.00 per statement cycle of domestic ATM fees and MasterCard cross border/currency conversion fees for foreign debit card transactions. If your account is closed prior to month end, you will not receive any ATM fee refunds.

Service Charge Information

If you do not initiate at least one deposit or withdrawal on this account in a 12 month period, the account will go inactive. If the account continues to go 24 months without at least one deposit or withdrawal initiated by you, your account will go dormant. There will be a monthly service charge as long as your account is inactive or dormant. We reserve the right not to send statements on accounts we consider dormant, subject to state law. Funds in abandoned accounts will be sent to a state agency, in accordance with state law. After the funds have been sent to the state, we are not responsible for them. If you choose to reclaim the funds, you must apply to the state agency. See Additional Terms for corresponding fees.

Additional Terms

Inactive or Dormant account*: $10.00 per month
Abandoned account*: $50.00, one-time fee
Account closure within 6 months of account opening*: $30.00
On any one business day if you bring your account to a zero balance, we will assume you wish to close your account. This will cause deposits or withdrawals to reject.
Reopen Closed Account: $10.00 per time
Negative Balance Closing*: $25.00
Counter Checks*: $0.50 per item
Mailed Paper Statements*: $4.00 – waived if enrolled in eStatements
Returned Mail/Returned eStatements*: $5.00
Foreign Deposited Check*: $5.00 per check
Deposited items returned*: $7.00 per returned check
Foreign Deposited items returned*: $15.00 per returned check
Stop Payments*: $35.00 per item, no max
Overdrafts/NSFs: $33.00 per item
Photo Debit Card*: $10.00 per card
Replacement Debit Card*: $10.00 for replacement

* All Fees marked with an asterisk (*) are subject to Iowa State sales tax of 7.00%

Heritage Locations


  • Sioux City IA – Downtown – 505 5th Street, Suite 100 Sioux City, IA 51101
  • Sioux City IA – Morningside – 4530 Singing Hills Blvd Sioux City, IA 51106


  • Sioux Falls SD – 140 N Phillips Ave, Suite 101, Sioux Falls SD 57104


  • Pennock MN – 242 1st Street N PO Box 189 Pennock, MN 56279-0189
  • Raymond MN – 202 Cofield Street PO Box 235 Raymond, MN 56282
  • Spicer MN – 110 South Street W PO Box 658 Spicer, MN 56288-0658
  • Willmar MN – 310 1st Street SW PO Box 1124 Willmar, MN 56201-1124


Revised: 09/01/2020