Our team has been serving the Willmar area since 1975! The Geiger family established a presence as a national bank under the name of Citizens National Bank. In 1984 we rebranded to the name you know today, Heritage Bank NA. With our long history supporting Willmar, you know you can trust our personal financial professionals that are committed to the growth and development of Kandiyohi county.
We worked with Chris Vraa at this bank with a loan recently. It was a wonderful experience. She worked quickly and efficiently to process the needed support documents and tracked the progress of the closing and beyond. She did the work in about 1/2 of the time estimated when we began the application.
I really appreciate the personal service from the staff at Heritage Bank NA. They are attentive my needs and serve in a professional manner but never distant nor aloof.
We worked with Chris Vraa for our house loan, and she was amazing! We enjoyed all of her help and the ease of everything she did. She had great communication and always had an answer to put our minds at ease. We highly recommend Chris and Heritage Bank!
As a first time homebuyer, the process of obtaining financing scared me and felt overwhelming. I felt as though I’d never be able to afford a home of my own. After multiple recommendations from friends and colleagues, I reached out to Chris Vraa. From the beginning she made me feel informed in my decisions and invested her time in making sure I understood the process and all of my options. When it came time to purchase my home, she patiently answered my endless questions and was extremely responsive. Throughout the home buying process I felt confident in my decision to work with Chris. As I am sitting in my new home writing this review, I can only say I am so happy I listened to my friends’ recommendations to work with Chris, and I will continue to recommend her to anyone thinking about buying a home!
Kara Honebrink hosted my University of MN fraternity a short seminar on the importance of credit scores and income now that we have graduated and have our professional careers underway. All of us are excited to get a real estate portfolio started with her and Heritage bank!
I had an outstanding experience working with Julie as my buyers lender! Throughout the entire process, she maintained clear and effective communication, keeping both the buyer and me informed every step of the way. Julie's dedication and professionalism were evident, and she went above and beyond to ensure a smooth transaction.One of the remarkable aspects of Julie's service was her efficiency. She managed to clear the file two weeks before the scheduled closing, providing the buyer with the opportunity to close early. This not only demonstrated her expertise but also showcased a commitment to delivering exceptional results in a timely manner.If you're in search of a reliable and proactive lender, I highly recommend Julie. Her attention to detail, proactive communication, and ability to expedite the closing process make her an excellent choice for anyone navigating the complexities of real estate financing. Thank you, Julie, for your outstanding service!
I recently had fraud on my card. Heritage was very quick to close my card, issue a new one, and give me a credit for monies lost until the fraud dispute was complete.
Very helpful and great communication! Teresa made our first time home buying experience quick and easy. I was given knowledge and answers to questions when needed. I never felt like I couldn’t rely on her at anytime if I had any concerns! Her eagerness to help us was very helpful and great!
Very thankful for my experience. I got a great person named Julie Velline. She has no idea how much i appreciate her. Made it so easy to work with and accomplish my goal. Plus side for me I ended up in a better position than I expected. It was above and beyond.
To Julie Vellines's supervisor/upper management.I don't usually reach out this way, but I felt compelled to do so after my last experience working with Julie Velline. We have worked with Julie in the past with the purchase of our home in 2019. She was then and always since then has been a tremendous help with every question I have ever contacted her with. She always answers in a quick and timely manner. Always professional always a pleasure to communicate with. This time she went over and beyond with her customer service she has to be the most understanding, caring, intelligent, human being I have ever had the pleasure of working with. To give you just a little insight to how wonderful this person is we were starting a home equity loan at the beginning of September. And of course I contacted Julie for her assistance in the matter. Well shortly after I contacted her there were some traumatic events that occurred to do with my family. One of which was the death of my mother needless to say I was a mess. And with all the paperwork and everything I was constantly calling and texting her not knowing what certain documents look like, how to send them, ect.. My emotional state was abit erratic to say the least. But with her patience and caring and understanding heart. She got us threw the process in a timely manner. She always remained professional. But truly knew she also cared. I will refer everyone I know to her as a lender. And I will always go to her for any of our family business. Thank you for your time in reading this. I just really wanted you to know what a wonderful person you have representing Heritage Bank.Thank you Jeanie Schalow.
We worked with Jean at PhysicianBank to purchase our new home and we are very pleased with the experience. She is friendly and helpful and works hard to make sure everything is completed in a timely manner. She is responsive after hours and worked hard to ensure everything was set for our desired closing date. The Interest rate on the mortgage was extremely competitive and they offered incentives to even further reduce it. We enjoyed working with Juanita on the banking side as well. Thank you!!