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Privacy

Privacy Notice

Heritage Bank N.A. highly values your personal and financial privacy.  When you are browsing our website, we do not collect, capture, or retain personal information.  If you submit an online application for one of our products or services, or log in to view your accounts, our website will request such information as your email address or your account number.  This information allows you to perform certain tasks (for example, correspond with us our view your accounts). Supplying that requested information also allows us to provide the information you requested.  In these cases, we only collect the information necessary to interact with you.  If you browse our website anonymously, no personal information is collected.  We gather data that is not personally identifiable to you to track website usage, such as number of hits, pages visited, and the length of user sessions, in order to evaluate the usefulness of our website.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

Federal law requires us to tell you how we collect, share, and protect your personal information. Our privacy policy is available to you upon request. The following explains how we use and protect information about our customers. You may review our policy and practices with respect to your personal information online or we will mail you a free copy upon request within 10 days if you contact us at 1-800-344-7048.

FACTS WHAT DOES HERITAGE BANK N.A. DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • account balances and account transactions
  • payment history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Heritage Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Heritage Bank share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We don’t share
For non-affiliates to market to you No We don’t share
Questions? Call (800) 344-7048 or go to heritagebankna.com
What we do
How does Heritage Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Heritage Bank collect my personal information? We collect your personal information, for example, when you

  • open an account or apply for a loan
  • make deposits or withdrawals from your account or provide account information
  • provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial and insurance service providers Heritage Financial Services and Pioneer Heritage Insurance
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Heritage Bank does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies and insurance companies and other financial companies offering credit related products.

View the Privacy Policy