When you choose which bank is best for you, do you make your selection by the structure of its walls and the height of its roof?
You would be more likely to select a bank that you could trust to keep your finances secure, provide timely services and useful products and have available to you a knowledgeable team of professionals.
Heritage Bank is competing in Sioux Falls without opening a traditional bank location. “When it comes to a bank and how we manage your money; security, strength and stability aren’t contingent on a building,” Dave Brown, Market President, explained. “It is about the quality service we provide and the solid relationships that we build.”
Mr. Brown introduced Heritage Bank to the room full of entrepreneurs at a 1 Million Cups meeting on Wednesday, Sept. 30. “The Geiger family bought their first bank in 1965 and continue to look toward the future,” Brown said. “Our growth potential, thanks in part to the advances in technology, is what brings us to Sioux Falls today.” Heritage Bank has 12 office locations in Minnesota and Iowa, as well as several Employee Owners who work from remote locations including Dave Eiesland, Commercial Relationship Manager serving the Sioux Falls market.
“Some folks have said we’re a ‘virtual’ bank, but that’s not right,” Tom Geiger, CEO and Chairman of Heritage, said. “We are a real bank, with real people in Sioux Falls, loaning real money. We come to the clients rather than making them come to the bank. That’s not ‘virtual’ banking… it is real, personalized banking!”
Kelly Pickle, Deposit Services Officer, showcased the convenience of a video conversation as she joined the Sioux Falls group through a Skype connection from her Minnesota office. Video conferencing has opened new pathways, allowing relationships to be formed more easily. “Our staff has responded well to video conferencing,” Paul Thronson, Director of IT, said. “Face-to-face conversations erase the miles between us. This same technology is beneficial to the client relationships as well.”
1 Million Cups (1MC) is a free national program designed to educate, engage, and connect entrepreneurs. Developed by the Kaufman Foundation, 1MC is based on the notion that entrepreneurs discover solutions and network over a million cups of coffee. 1MC is led by more than 300 volunteers in 35+ states, one U.S. territory, and six time zones. It attracts an estimated national weekly attendance of more than 2,500 people.
PHOTO AT TOP: Dave Eiesland, Commercial Relationship Manager based in Sioux Falls, speaks to the 1MC group about the convenience of remote and mobile deposits while Kelly Pickle, Deposit Services Officer, joined the 1MC meeting via Skype.