With the help of technology, our new Hybrid ATM helps us provide additional banking conveniences to the communities we serve.
Heritage Bank has listened to the requests of our customers and, with advances in technology, the employee-owners are proud to announce our extended customer service hours at the new Hybrid ATM.
Employee-owners of Heritage Bank, community members and business people were among the guests in attendance at our ATM Grand Opening events in Willmar, Pennock, Spicer, Alta, Holstein and Sioux City. “We are continually looking to improve products and services we offer and this technology provided an avenue to do just that,” Kelly Pickle, Deposit Services Senior Vice President said. “Through our Hybrid ATMs, our professional bank staff is available to you for longer hours.”
The business of banking is constantly changing, which inspires Heritage to find non-traditional solutions to consumer needs. “Consumers are certainly more mobile than ever before,” Tom Geiger, CEO of Heritage Bank, said. “Family and work schedules don’t fit a traditional mold, so neither can our approach to banking products and services.”
While the Hybrid ATM can be used for typical transactions 24 hours a day, live video interaction with our customer service team is available at the touch of a button for cashing checks, depositing cash and/or checks, getting cash and more. The extended customer service hours are Monday through Friday 7 a.m. to 7 p.m., and Saturday 8 a.m.-noon. (Hybrid ATMs will follow the same holiday schedule as the bank locations). For more information, visit our Frequently Asked Questions.
Heritage Bank has $650 million in assets under management with operations in Minnesota, northwestern Iowa and a growing presence in eastern South Dakota and takes pride in being a progressive community bank. “Heritage Bank has always been committed to being your professional financial partner,” Geiger said. “I believe our friends in the communities we serve will enjoy the additional services available with the Hybrid ATM technology.”