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Mortgage Servicing Manager – Sioux Falls, SD (Location Open)

Location Open To: Willmar, MN, Sioux Falls, SD, or Sioux City, IA
Department: Mortgage

Position Summary:

The Mortgage Servicing Manager has an in-depth knowledge of all Mortgage Servicing aspects for the Team. As the leader of this area, the Mortgage Servicing Manager is ultimately responsible for ensuring timely processing, process improvement, Team development, and customer service for this area. This position will manage a small Team as well as provide training to the Servicing and overall Mortgage Team as necessary. This position requires a hands on leader that will be performing the servicing/processing as well as leading the Team.

  1. FHA Loan Servicing (can include USDA and VA also) includes but not limited to loss mitigation, workouts, FHA investor reporting
  2. FHA Loss Claims (can include USDA and VA also)
  3. Ginnie Mae Servicing including reporting and remitting
  4. Freddie / Fannie Servicing
  5. Encompass Administration
  6. LaserPro Administration
  7. Navigator Administration (GL / Debits / Credits) understanding basic accounting principles required
  8. QuickBooks
  9. Loan Compliance


Role Qualifications:

Education / Experience

    • Minimum 3 years of related mortgage servicing experience
    • 2 years post-secondary education a plus
    • Technical aptitude
    • Supervisory experience is preferred
    • Experienced in leading team training

Other Skills/Characteristics

  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Versatile and creative
  • Dependable self starter
  • Accurate, Confidential and Professional
  • Technical Aptitude
  • Ability to Multi-task

Heritage Bank offers a competitive compensation and benefits package to include health, dental, vision, life, LTD, STD, supplemental, 401k, 10.5 paid holidays, lots of PTO, and company ownership through our Employee Stock Ownership Plan!

Heritage Bank NA is an Equal Opportunity Employer

To Apply: Please fill out our contact form and upload your resume.

Deadline: Monday June 3rd, 2019